Credit Card Sales Application

Aplikasi untuk Sales Kartu Kredit

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BEFORE AFTER
14 days approval 5 days approval
Paper based application Paperless
Manual delegation credit scoring Credit scoring workflow
No credit card status tracking Tracking credit card status
No Sales Performance Sales Performance Monitoring
Let’s imagine how bad a paper based process is, if a Credit Card sales agent doesn’t bring sufficient application form, the sales agent can lose some prospects, and this happens in case of many applicants come in an unexpected day.  When a prospecting customer comes, it might take days until the data got entered to the Bank’s system, the step-by-step would be as follow:
  1. The sales agent ask a prospecting customer to fill a form with handwriting
  2. The sales agent will borrow the customer’s ID card and existing credit card to be photocopied somewhere
  3. 10 minutes later the agent come back and return the borrowed cards
  4. After the customer has left, the sales agent will continue his work to fill the missing field in the form with his/her handwriting
  5. On the next working day the sales agent will submit the form to the back office
  6. The back office enter the data to the Bank’s system based on what he/she read in the form
  7. If the handwriting is hard to be read, the officer will try to contact the customer for data confirmation to avoid typo
  8. After having confirmation from the customer, then the back office can submit the data with confident

benefits

Credit card online application provide end-to-end solution for credit card issuer in banking industry, it contain data collection, workflow approval, credit scoring and sales performance monitoring. This application will make your credit card sales cycle faster and more efficient from 14 days normally into 5 working days.

Now let’s imagine a paperless process, what if the Bank already has a Credit Card Sales Application which accessible from iPad and Android Tablet. When a prospecting customer comes, the data will go to the Bank’s system right away, the step-by-step would be as follow:

  1. When a prospecting customer comes, the sales agent just let the customer fill the form in iPad
  2. The sales agent will take photo of the customer’s ID and other credit card
  3. After the customer has left, the sales agent fills the missing field and submit to the Bank’s system right away as long as the iPad has signal.  Even Though it happens in weekend or public holidays.

Done with no typo!  A customer will not mistype his/her own personal details, a sales agent and back office would.

  • Efficient data entry,  data can be submitted right away to the Bank’s system
  • No typo and rework in Back Office, customer type their own personal details
  • Credit Card Status Tracking (for Customers)
  • Sales Performance Dashboard (for Managers)
  • Electronic Credit Scoring and Approval (for Managers)
  • Faster Credit Card Approval into 5 working days in average (paper based is 14 working days in average)

Credit Card Sales Application is locally known as Aplikasi untuk Sales Kartu Kredit